Introducing Our New Customer Portal!
Now you can easily create and track returns through our online customer portal.
Orders Status
See when orders are on their way.
Return process.
Simple online parts return process.
Track Status
Track status of pending returns from authorized to credit issued.
Set-up notifications
Set-up notifications for deliveries and return status changes.
Link to multiple suppliers
Ability to link to multiple suppliers.*
*Subject to suppliers being enrolled in the customer portal platform.
How To Create An Account
Existing Portal User
- Log into your portal account via customer.eliteextra.com
- Click “Manage Account” icon * in the top right corner
- Under “Connections” look for If you do not have a code and follow steps from #2 below
New Portal User
- Go to customer.eliteextra.com, select Create Account.
- SKIP “Enter Code” and Type TONKIN PARTS in the “Enter Seller” field & click
Find seller - Enter your company name, address, seller account # and a recent invoice # – Click Search
- Click Confirm on your account information, and you will be in your portal account!
- Bookmark customer.eliteextra.com to access the portal in the future.
