Frequently Asked Questions
What brands does the Tonkin Parts Center carry?
Acura, Audi, Cadillac, Chevrolet, Chrysler, Dodge, Fiat, Ford, GMC, Genesis, Honda, Hyundai, Hummer, Jeep, Kia, Mopar, Mazda, Lincoln, Mercury, Nissan, RAM, Scion, Subaru and Toyota.
What electronic platforms can I use to send orders to Tonkin Parts Center?
Collisionlink, CCC, OPS, Repairlink link to our How to Order page.
How do I schedule a return?
Click Here to learn more about scheduling a return
How soon can I expect it to take to receive a credit on returned parts?
5 days from the time the part lands at TPC
How do I contact the Tonkin Parts Center to order parts?
Call us directly, Mechanical & Collision 877-787-2727
How do I apply for credit with the Tonkin Parts Center?
Include the attached form as a pdf and send to the tpccustomerservice@tonkin.com
How long will it take to receive my parts?
If the parts are in stock, you will receive them either the same day or the next day. If the parts have to be ordered, this could vary depending on each manufacturer and their availability timeline. Usually, it will take between 1-7 days for special orders that are available at the normal manufacturer DC’s.
Can I pick up parts from the warehouse?
Yes we have a will call counter that is open 8-5 M-F
Why Should I buy OEM Parts?
OEM parts are designed to fit and function just as the parts that were used to build the vehicle. OEM parts retain the integrity of the safety systems on the vehicle as well as the integrity of the vehicle should it be involved in a collision. OEM parts carry a Nationwide warranty. OEM parts retain the original fit, finish and rust protection as the vehicle was designed.
Your Satisfaction Is Our Top Priority.
We hope these FAQs provide valuable information and assist you in your automotive parts needs. If you have any further questions or require additional assistance, please don’t hesitate to contact us.